Item Specifics
CANCELLATIONS (WITHIN 24 HOURS)
If you wish to cancel your order, you must contact us within 24 hours after purchase. After this period, your order will begin processing and cannot be cancelled.
SHIPPING INFORMATION
Processing Time
Orders are processed within 1 to 5 business days after payment confirmation. You’ll receive an email with shipping details and tracking info once your order is dispatched.
Estimated Delivery
Shipping to most areas in Australia takes approximately 7 to 15 business days. Please allow additional time during holidays or for remote locations.
Shipping Costs
All orders include free shipping. No hidden fees at checkout.
Remote Delivery Zones
If your location is not serviceable by our logistics partners, we will notify you and issue a full refund automatically.
RETURN POLICY
Return Requests
Must be submitted within 7 days of receiving the product. Please contact us at support@bagglowing.com with:
- Your order number
- A clear description of the issue
- At least two photos of the product and packaging
- A short video (max 20 MB) showing the issue
Accepted Return Conditions
- Damaged or defective products
- Wrong item received
- Significantly different from store description
Non-Accepted Returns
- Change of mind
- Used, altered, or mishandled items
Refund Process
If approved, your refund will be processed within 5–10 business days through your original payment method.
SECURE PAYMENTS
Payment Methods
We accept Stripe (credit/debit cards) and PayPal. All transactions are encrypted for your safety. We do not store your payment information.
Currency
All prices are in Australian Dollars (AUD). Depending on your card provider, you may see a slightly different amount due to exchange rate conversions or international fees.
Taxes & Duties
We are not responsible for any import taxes or customs duties applied by your country. Please check with your local authority if needed.
WHY SHOP WITH US
- Free shipping on every order
- Order tracking with real-time updates
- Clear return policies with no hidden conditions
- Safe payments with trusted gateways
- Curated accessories made to elevate your everyday bag
- Responsive email support within 24 hours
Our reviews are verified for authenticity
Super useful and cute. Very spacious. Love it!!